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Healthcare Appointment Confirmation

A combination of notification processes, our healthcare appointment confirmation solution allows healthcare providers to better manage no-show appointments, reducing costs of missed visits while staying in close contact with patients requiring care management. Appointment reminders are sent out prior to the date of service, as well as on the morning of the appointment. Patients are then given the opportunity to reschedule at will. This application can support both regular office visits and special requirements such as lab tests. An optional follow-up process ensures that patients have filled prescriptions or confirmed specialist referral appointments and also notifies them of available test results, ensuring that standards of care are met.


  • Secure Web interface available for configuring and launching calls
  • Avoids costly rescheduling and missed calls
  • Ensures customer availability and satisfaction through voice communication
  • Advanced Answering Machine Detection ensures the message is delivered to the right person
  • Multi-media messaging enables user contact preferences across phone, pager, fax, email and text
  • Call retry logic reaches patients wherever they are
  • Reports available both via Web and secured interface